Author: Krista Wolfe

As the balmy days of summer draw closer, happy thoughts of vacation are on everyone’s mind. Even the most dedicated doctor needs time off now and then, so there’s no reason to delay a break. But how do you keep things running smoothly in your absence? We’ve put together some appointment-setting tips and tricks to […]

Attracting new pet patients and bringing existing ones back on a regular basis is a must for any growing practice. Veterinary marketing doesn’t have to be expensive or time consuming. People love their pets and want to give them the best possible care. The most important thing you need to do is make your practice […]

Keeping your practice running smoothly and providing an excellent patient experience is a constant challenge. Bringing patients into the office on a regular basis has a meaningful impact on their health outcomes, but getting them to book and keep appointments can sometimes be complicated. Taking steps to ensure your patients are visiting your practice as […]

The methods and means of effective patient communication have been revolutionized in the last decade. Email, websites, social media, and patient portals have opened up rich new avenues for coordinating care and communicating with your patients quickly and efficiently, improving the overall patient experience. In order to reap the many benefits of electronic communication for […]

Congratulations! You’ve landed an interview for a position with a medical practice! Whether you’re applying to become a medical assistant or a practice manager, there’s a lot of competition out there, and standing out from the crowd can be a big challenge. No matter how good you look on paper, you need to ace the […]

It’s a natural consequence of our field that many of the people we meet may not be at their best. Patients often come to us ill, in pain, tired, and worried. While most people cope admirably, sometimes tempers fray and doctors, nurses, and support staff bear the brunt of patient frustration. From the view of […]

A great physician’s assistant can be a lifesaver in a busy practice. Having a staff member who can share the burden of primary care, evaluation, patient education, and follow up will free you to deal with complex cases and allow your team to provide an exceptional experience for all of your patients. Here are ten […]

The world of healthcare is increasingly competitive. With numerous clinics opening and patients discovering more options through referrals and Google searches, doctors find acquiring and retaining patients more difficult. What needs to happen in most practices is what is happening to the world around us – disruption. Disruption requires breaking the status quo while doing […]

Patient portals are an important new development in the medical world. Giving patients 24/7 access to their medical information through a secure website has the potential to change the way we think about our relationships with our patients, save everybody time and money, and – most importantly – improve patient outcomes. Benefits for patients Giving […]

Do you have a good idea of when your office is busiest? Patient volume can be a bit of a mystery, and the ebb and flow of appointments across the week, month, or year can seem random at times. What affects patient booking the most? Is it payday? The full moon? All jokes aside, it’s […]

Dealing with healthcare professionals can be stressful for younger patients feeling ill. Early visits to the doctor, pediatrician or dentist are sometimes difficult, especially because children may not be able to fully understand what’s going on, or articulate what they’re experiencing. Taking steps to make your practice a positive place for kids isn’t difficult, and […]

The rise of globalization via the Internet means that you, as a dentist, have access to patients from around the world. Wherever you are located, your potential patient base is probably much larger than you imagine. If you make the effort to reach out to patients online with a salient offer and credible proof of […]